Having an issue? Questions about payments? Not sure how a bonus works? You'll find all the answers here — clear and straightforward.
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Choose a category based on your issue
All issues related to account creation, password reset, and login.
Rules and steps for depositing via bKash, Nagad, Rocket, and bank transfer.
Full details on withdrawal methods, processing times, and limits.
Terms and conditions for the welcome bonus, cashback, and free bets.
Common questions about Sports Betting, Live Casino, and slots games.
Information on VIP tiers, points system, and membership benefits.
Account verification, two-factor security, and personal data protection.
Downloading, installing, and troubleshooting the Android and iOS apps.
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Whatever the issue, Borjeet's support team is always ready to help. Our Bangla-speaking team can resolve your concerns quickly and effectively.
The fastest way to get help. Click the chat button at the bottom right of the site and connect with a support agent instantly.
Now ActiveFor complex issues or anything that requires documents, reach out via email. We typically respond within 2–4 hours.
support@borjeet.netMessage us directly from your mobile. Write in Bangla and we'll reply in Bangla. You'll typically get a response within 30 minutes.
Fast ResponseFor general queries, our AI chatbot is available 24/7. Get instant answers on payment status, balance checks, and more.
Available Around the ClockOpening an account with Borjeet is quick and easy — done in just a few minutes.
Click the "Register" button on the Borjeet homepage. A simple form will appear.
Enter your active Bangladeshi mobile number. You'll receive an OTP code on that number.
Confirm your number using the 6-digit code sent to you via SMS. The code is valid for 5 minutes.
Create a strong password — ideally at least 8 characters long, with at least one number and one special character.
Once registration is complete, make a deposit and claim your 100% welcome bonus. Start from as little as ৳100 via bKash or Nagad.
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Deposit and Withdraw with Ease
Log in to your Borjeet account and click the "Deposit" button.
BKash, Nagad, Rocket, or bank transfer — whichever works best for you.
Deposits start from as low as ৳100. Send the payment and keep your reference number saved.
Your balance is usually updated within 2–5 minutes.
| Method | Minimum | Time |
|---|---|---|
| BKash | ৳100 | Instant |
| Nagad | ৳100 | Instant |
| Rocket | ৳200 | 2–5 minutes |
| Bank | ৳500 | 1–2 hours |
Log in to your account and go to the "Withdraw" or "Withdraw Funds" option.
Choose how much you want to withdraw and which payment method you'd like to use.
Enter your mobile wallet number and confirm the request.
Funds are typically credited to your bKash or Nagad account within 3–5 minutes.
| Method | Minimum | Time |
|---|---|---|
| BKash | ৳500 | 3–5 minutes |
| Nagad | ৳500 | 3–5 minutes |
| Rocket | ৳500 | 10–15 minutes |
| Bank | ৳2,000 | 2–4 hours |
Running into issues on Borjeet is completely normal — especially if you're new to online betting platforms. That's exactly why we built this Help Center. Whether your question is simple or complex, you'll find clear, step-by-step answers here in plain English.
It's common for new members to worry when their balance doesn't update right after a deposit. In most cases, this is due to a temporary network delay or payment processing time. Deposits made via bKash or Nagad on Borjeet are usually credited within 2 to 5 minutes. If it's been more than 15 minutes, reach out via live chat with your transaction ID and we'll resolve it quickly.
Forgetting your password happens to everyone. On the login page, click the "Forgot Password?" link and set a new password using the OTP sent to your registered mobile number. The whole process takes about 2 minutes. Just remember — never share your password or OTP with anyone for security reasons. Borjeet representatives will never ask you for this information.
Bonus questions come up a lot. Each bonus has its own terms — wagering requirements refer to how many times you need to bet the bonus amount before you can withdraw it. For example, if you receive a ৳1,000 bonus with a 5x wagering requirement, you'll need to place ৳5,000 in bets before that bonus becomes withdrawable. At Borjeet, the terms for every bonus are clearly stated — no hidden conditions.
Account verification, or KYC (Know Your Customer), can feel like a hassle — but it's actually there to protect you. If someone tries to access your account without permission and withdraw funds, KYC stops that from happening. On Borjeet, verification is usually as simple as uploading a photo of your National ID or passport. In most cases, approval comes through within 24 hours.
Mobile app users may occasionally run into crashes or loading issues. Start by fully closing the app and reopening it. If the problem persists, uninstall the app and download the latest version from the Borjeet download page. Android users will need to enable the "Install from unknown sources" option in their phone's settings.
A common question in Sports Betting is what happens when a bet is cancelled. If a match is cancelled or postponed, your stake is automatically refunded to your account. For single bets, you get the full stake back. For combo bets, the cancelled event is removed and the remaining odds are used to calculate the result.
One last thing worth mentioning — the Borjeet support team is always focused on making your experience as smooth as possible. Whether your issue is big or small, reach out via live chat or email and we'll typically get back to you within minutes. Your satisfaction on Borjeet is what we're here for.
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